1. Paid Access schedule
YourEMR offers twelve-month Paid Access only. Each purchase is a single, one-time transaction; there is no monthly plan and no subscription. The approved launch schedule is: $39 for twelve months of access for one Profile; $59 for twelve months of access for two through five Profiles; and $69 for twelve months of access for six Profiles.
All Paid Access purchases include the same features; only Profile capacity differs. The price shown at checkout controls the transaction. Taxes, if any, are added separately. No Physical QR or NFC Product is included unless checkout expressly identifies one as included.
2. Term, start, and expiration
A Paid Access term begins at the successful payment timestamp, recorded in UTC ("term_start"). The term lasts twelve calendar months, not a fixed 365 days. The term's expiration timestamp ("expires_at") is term_start plus twelve calendar months, using the same calendar day and UTC time in the expiration month. If that calendar day does not exist in the expiration month, YourEMR uses the final calendar day of that month at the same UTC time; for example, a February 29 term_start expires on February 28 in a non-leap expiration year. Paid access is available before, but not at or after, expires_at.
The receipt identifies the selected access tier, included Profile count, price, taxes, term_start, expires_at, and the applicable policy versions.
3. No automatic renewal
Paid Access does not renew automatically. No purchase creates a subscription, recurring billing, or a standing authorization to charge your payment method again. Access simply ends at expires_at unless you complete a new, separate, affirmative purchase as described in Section 6. No charge will ever result merely from a failure to cancel, because there is no scheduled future charge to prevent.
No free Account becomes paid, and no one-time Physical QR or NFC Product becomes recurring, without a separate affirmative purchase authorization.
4. Checkout disclosure
Before billing information is confirmed, checkout must display the access tier, Profile count, price, taxes, the twelve-month term length, the resulting expires_at date, an explicit statement that the purchase does not renew automatically, the refund window, and links to the applicable legal documents. Because there is no recurring charge, no renewal-consent checkbox is required. Instead checkout must use a separate, unchecked, one-time-purchase authorization control. The exact disclosure and acceptance language, checkbox text, and button labels for this purchase are set out in Document 11, the Checkout Disclosure and Purchase Authorization.
5. Repurchase reminder (optional)
Because no charge is scheduled or authorized in advance, the state and federal automatic-renewal and negative-option notice statutes that would otherwise require an advance renewal notice do not apply to this purchase model, and YourEMR is not required to send any pre-expiration notice. YourEMR may, as a courtesy, send a reminder before expires_at letting the customer know that access is ending and that a new purchase is available. Any such reminder may link to checkout but may not initiate or authorize a charge. No repurchase occurs without the customer's own affirmative action at that later time.
6. Manual repurchase
Repurchase is permitted at any time, including before expiration. A successful repurchase made before expires_at extends expires_at to the existing expires_at plus twelve calendar months, using the end-of-month rule in Section 2. A successful repurchase made at or after expires_at begins a new twelve-month term measured from the repurchase timestamp, with a new expires_at calculated from that timestamp. If the repurchase occurs during the twelve-month data-retention period described in Document 05, the prior account, Profiles, settings, and QR or NFC links are restored, and a new QR code or NFC chip is unnecessary unless the existing one cannot safely be reused or the customer requests a replacement. No repurchase occurs without the customer's own affirmative action; nothing in this Section 6 authorizes an automatic charge.
7. Price changes
YourEMR may change its Paid Access pricing at any time, effective for purchases made after the change takes effect. A price change never affects a term the customer has already purchased; the price and term the customer paid for continue to apply, undisturbed, through that term's own expires_at. Because there is no scheduled future charge, no advance renewal price-change notice is required or applicable.
8. Repurchase attempts and refunds
Expiration, grace-period, and data-retention rules are in Document 05. Refund rights for a Paid Access purchase are in Document 04. A failed purchase or repurchase attempt does not create a Paid Access term. If the customer already has an active term, a failed repurchase attempt does not affect that existing access, which continues on its own schedule until its own expires_at.
9. Consent records
YourEMR will retain the checkout disclosure, accepted policy versions, tier and price snapshot, UTC timestamp, acceptance action, and reasonable transaction metadata for at least three years and at least one year after the account's expiration or closure, whichever is later, or longer when another applicable law requires. Health content is not included in the billing-consent record.
10. Profile-count changes during an active term
All Profiles under an Account share a single, account-level expires_at. Adding or removing a Profile does not create a separate expiration date for that Profile and does not, by itself, change the Account's expires_at.
Adding a Profile within the highest tier already purchased for the current term is free and does not change expires_at. For example, a customer on the two-through-five-Profile tier who currently has two Profiles may add a third, fourth, or fifth Profile at no additional charge.
Adding a Profile that exceeds the highest tier already purchased for the current term requires paying the fixed difference between the two tier prices listed in Section 1. This is a flat amount based on the published tier prices, not a proration based on time remaining in the term, and paying it keeps the existing expires_at unchanged. For example, moving from the one-Profile tier to the two-through-five-Profile tier costs $20; moving from the two-through-five-Profile tier to the six-Profile tier costs $10. The price displayed at checkout for the upgrade controls the transaction.
If six calendar months or less remain before the current expires_at at the time of the upgrade, the customer may instead choose to pay the full price of the higher tier and begin a new twelve-month term immediately. Choosing this option replaces the prior expires_at with the new expires_at calculated under Section 2; unused time from the prior term is not credited or carried forward. Checkout must display both available options, their prices, and the expires_at that would result from each, before the customer pays, whenever both options apply; if more than six months remain, only the tier-difference option applies.
Removing or permanently deleting a Profile does not create a refund or credit and does not restart, shorten, or extend expires_at.